Houston, we have a problem

[Andrew Gallagher]

On 26/09/17 16:37, Robert J. Hansen wrote:
> I think
> that after investing so much in learning the current system, users tend
> to develop powerful opinions the UX should just be left alone please
> don't fix a thing.

Yes, this is a universal problem. The people who are most invested in
Thing X are also the people who are most resistant to making Thing X
more attractive to new people. This applies to politics, culture,
engineering, you name it. It's also the main non-technical reason why we
keep reinventing things from scratch instead of building on what we
already have (the technical one being baked-in assumptions).

On the other hand, I am usually the first person to complain about
weakly justified UX changes. Gnome3 comes to mind... ;-)

-- 
Andrew Gallagher

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